Refund policy

Refund & Returns Policy

All Pitch & Performance items are made to order.

Because of the custom and bespoke nature of our products, we do not accept returns or offer refunds for:

  • Incorrect sizing selected by the customer

  • Change of mind

  • Personalised or club-specific items

We will offer a replacement or refund if:

  • The item is faulty

  • There is a manufacturing defect

  • The incorrect item was supplied

Any issues must be reported within 7 days of delivery.

Please contact us at [your email] with order number and photos of the issue.

This policy does not affect your statutory rights under UK consumer law.