Refund policy
Refund & Returns Policy
All Pitch & Performance items are made to order.
Because of the custom and bespoke nature of our products, we do not accept returns or offer refunds for:
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Incorrect sizing selected by the customer
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Change of mind
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Personalised or club-specific items
We will offer a replacement or refund if:
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The item is faulty
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There is a manufacturing defect
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The incorrect item was supplied
Any issues must be reported within 7 days of delivery.
Please contact us at [your email] with order number and photos of the issue.
This policy does not affect your statutory rights under UK consumer law.